Looking for answers about hiring reusable moving boxes in Auckland?
Here you’ll find everything you need to know about Eco Crate moving box
hire, including delivery areas, hire periods, pricing, packing, cleaning and how our service works.

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How does Eco Crate moving box hire work?

Eco Crate makes moving easier. Simply choose one of our three residential moving packages and select your hire period.

We’ll deliver your clean, reusable Eco Crates before your move, you pack and move with them, and we collect them again when you’re finished.

For business and commercial moves, contact us directly and we can arrange the number of crates and hire period to
suit your requirements.

How many moving boxes do I need?

The number of Eco Crates you’ll need will depend on the size of your home and how much you have to move.

Our residential packages are designed to make choosing easier, with three options to suit different-sized house moves.

If you’re unsure which package is right for you, get in touch and we’ll be happy to help.

What size are your moving boxes?

Eco Crates are generously sized, strong and designed specifically for moving household and business contents. Each crate holds 73 litres and can carry approximately 25kg. They are designed to be spacious yet comfortable to carry.

Their uniform size also means they stack neatly and efficiently, making them easier to store and transport during your move.

How long can I hire Eco Crates for?

Our standard residential moving packages include two weeks of crate hire.

If you need your Eco Crates for longer, additional weeks are available at a discounted weekly rate, so there’s no need to rush your unpacking. Simply select the timeframe needed on the product page before adding to your cart, the hire price updates to match the hire period selected.

For commercial and business customers, hire is more flexible. You can choose both the number of crates you require and how long you need them for. Contact us and we’ll tailor the hire to suit your move.

Where do you deliver moving boxes in Auckland?

Eco Crate provides moving box hire across Auckland.

Free local delivery and pickup applies within our local delivery area of 10km from Beach Haven. Delivery is available to other Auckland areas for an additional charge.

See our Delivery Areas page for more information.

Is There a Delivery or Pickup Fee?

We offer free delivery across the North Shore,plus selected nearby Auckland suburb

For locations outside this area, an additional delivery and pickup charge may apply depending on your location.

Please see our Delivery Areas page for more information

What days do you deliver and pick up crates?

Eco Crate delivers and collects throughout the week, subject to availability.

When placing your order, you can provide your preferred delivery and pickup dates.

We recommend booking ahead where possible, particularly around weekends and busy moving periods.

Do I need to be home for delivery and pickup?

Not necessarily.

If there is a safe and accessible place where we can leave or collect your Eco Crates, you do not usually need to be home.

Please provide clear delivery or pickup instructions when ordering if you won’t be there.

Are reusable moving boxes better than free cardboard boxes?

For many moves, we think so.

Eco Crates arrive ready to use, so there are no cardboard boxes to build and no packing tape required. They’re strong, reusable, stackable and weather resistant, and their uniform size makes them easy to organise and transport.

When your move is finished, we simply collect them — so you’re not left with piles of cardboard boxes to flatten, recycle or dispose of.

Will I save money using Eco Crate?

That depends on how you would otherwise source your moving boxes, but Eco Crates can save more than just money.

There’s no need to buy boxes and packing tape, spend time assembling cardboard
cartons or deal with disposing of them after your move.

Eco Crates are delivered ready to pack and collected afterwards, helping make moving faster and easier.

Do Eco Crates need packing tape?

No. Eco Crates have attached lids, so there’s no need to build boxes or use packing tape.

For extra security, particularly when packing fragile or valuable items, we recommend using cable ties to secure the lids closed. This can help keep the contents contained if a crate is accidentally dropped or tipped during your move.

Cable ties are available to purchase from Eco Crate when you place your order.

Can Eco Crates be stacked?

Yes. Eco Crates are designed to stack neatly when closed, making them easy to organise, store and transport during your move.

For added security while moving, cable ties can also be used to keep the lids firmly closed.

Are Eco Crates weather resistant?

Yes.

Eco Crates are made from durable plastic and are much more resistant to moisture than cardboard moving boxes.

We still recommend protecting your belongings from prolonged exposure to heavy rain or extreme weather.

Are Eco Crates cleaned between uses?

Yes.

Eco Crates are cleaned between hires so they arrive ready for you to use.

Because the crates are reusable, they can be used again and again rather than becoming another pile of single-use moving cardboard.

How do I pack efficiently with Eco Crates?

Our biggest packing tip is simple: stop things moving inside the crate.

For fragile items, start with scrunched packing paper in the bottom of the
crate for cushioning. Use additional scrunched paper between items and
in any empty spaces so the contents cannot move around during transport.

Plates and crockery are best packed upright rather than stacked flat, and fragile glasses should also be packed upright with cushioning between them.

For extra protection, cable ties can be used to secure the lids, particularly when packing fragile or valuable belongings.

See our Moving Tips page for our full guide to packing Eco Crates safely and efficiently.

Do you provide moving crates for office and business moves?

Yes.

Eco Crates are ideal for office relocations, business moves and other commercial requirements.

Unlike our residential packages, commercial customers can choose the number of crates they need and the length of the hire period.

Contact us with your requirements and we can arrange a solution to suit your business.

Can I change my order before delivery?

If you need to make a change to your order, contact us as soon as possible.

We’ll do our best to accommodate changes before your scheduled delivery, subject to crate availability and delivery scheduling.

Can I change my pickup date?

Yes, subject to availability.

If you need a little longer to unpack, contact us before your scheduled pickup date. Additional hire weeks are available at a discounted rate for residential customers.

We’ll arrange a new pickup date with you.

What is your cancellation policy?

If your plans change, please contact us as soon as possible.

Cancellations made before noon the day prior to delivery receive a full refund.

Later cancellations may incur a 25–50% restocking fee.

What are the replacement fees for lost or damaged equipment?

Customers are responsible for Eco Crates and any other hired equipment during the hire period.

Replacement charges may apply if crates or other equipment are lost, not returned or damaged beyond normal wear and tear.

Replacement fees (including GST):
· $50 per crate
· $125 per moving trolley